Batteries & Chargers FAQS

Can I leave my battery in the charger after charging it?

Though you certainly can, we advise customers to remove the battery from the charger after it has been fully charged and to also unplug the charger from the outlet. The battery chargers do have auto cut offs to prevent it from overcharging but it's still best to follow good electrical safety practices. Doing so will also help prevent false defects readings and will allow the charger to reset itself each time it’s used to charge a battery.

Why do batteries cost so much more than the tool?

Batteries are the most important components for battery-operated units and happen to be the costliest items to manufacture and ship in any kit. We price our batteries with the cost of material, manufacturing, and current market pricing in mind. Full kits that include a tool, battery, and charger are priced affordably so that consumers can begin building a line of tools (24V, 40V, 60V, etc.) with battery compatibility and move forward purchasing tool-only units.

How do I store the battery? Can I leave the battery in the garage or shed?

We suggest storing the battery indoors and away from direct sunlight in a cool, dry area. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It's best to store the battery with a full charge and to check on the charge every couple of months if it goes without use. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you get the most out of the battery life.

My battery is stuck in my tool. How do I get it out?

For 60V and 80V: To remove the battery, push and hold the battery release button. Then, pull the battery pack straight out. The battery pack fits snugly into the product to prevent accidental dislodging while in use—it sometimes may require a strong pull to remove. In some cases, the springs underneath have gotten locked down and you might need to press the top of the battery to re-engage them to help the battery pop up. Before use, make sure that the rails on the battery and product are free of debris that could cause the battery to get stuck.

My battery is stuck in my tool. How do I get it out?

For 24V and 40V: To remove the battery, press the latch button down on the battery pack and hold. Then, pull the battery pack out of the handle. The battery pack fits snugly into the product to prevent accidental dislodging while in use—it sometimes may require a strong pull to remove. Before use, make sure that the rails on the battery and product are free of debris that could cause the battery to get stuck.

How do I check the charge on my battery?

Press the battery capacity indicator (BCI) button located at the end of the battery. The lights will illuminate according to the battery capacity level. Please note that this switch requires a firm, direct push using the tip of your finger. If the button is not being fully engaged, the lights will not activate. The lights will only stay on for a few seconds and then will automatically turn off. Be advised, the lights might not power on is if the battery is completely depleted of power and needs to be charged.

Can I use any Greenworks battery in any Greenworks tool?

No, our batteries are only interchangeable with tools that belong to the same voltage platform (24V batteries only work with 24V tools, 40V batteries only work with 40V tools, etc.). The difference between batteries of the same voltage is the ampere-hour (Ah) rating. The higher the ampere-hour (Ah) rating on the battery, the more run time it has to offer.

Are there certain tools that can’t accept all same voltage batteries?

Yes, there are a few exceptions. Our 80V 20” snow thrower models 2600402 / 2605202 / 2601302 manufactured prior to September of 2017 can only use 2.0Ah or 2.5Ah battery models. Our 60V 8.0Ah battery model 2957102 cannot be used in the following tools: any 60V 12" Snow Shovel, any 60V 22" Snow Blower, any 60V Tiller/Cultivator, and any 60V Lawn Mower.

Do all batteries of the same voltage use the same charger?

Yes! Each product line has designated charger models that can charge all batteries in that voltage platform despite Ah rating.

The charger indicates that my battery is fully charged but I was just using it and it depleted. Why isn’t it charging?

Putting a battery that was just in use onto the charger often results in a false full charge signal. Remove the battery from the charger and allow it to rest in a room temperature area for about 10-15 minutes before charging.

My charger is flashing red when I engage my battery. What is happening?

When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for one minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for one minute. After one minute, plug in the charger and reinsert the battery. If the status LED blinks green, the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and should be taken care of either with our warranty team or by means of replacement.

My charger has a solid red light on it when I engage my battery. What is happening?

This typically indicates that the battery is at the wrong temperature to be charged. Allow the battery and charger to rest indoors at room temperature until they are no longer hot/cold then try charging again.

Are your chargers made for 220V or 120V?

Greenworks chargers sold in the USA and Canada are designed for use on 120V outlets only.

Power Tools FAQS

Is Greenworks a good brand for power tools?

The Greenworks 24V combo kit is the perfect solution for homeowners looking to make the switch to battery power. It includes a 1/2 in. brushless drill/driver and a 1/4 in. brushless impact driver, both of which are equipped with an LED light that allows for work at night and in dark spaces. Both tools run on 24-volt lithium batteries with a 3-hour charger included, providing maximum runtime for the sawing, drilling, and hammering you do around your home.

Are 24-Volt batteries heavy?

24V batteries are evenly balanced for optimal weight distribution and have a slightly longer lifespan than NiCad batteries.

Should I remove the battery from the tool when I’m not using it?

Unless the trigger is activated on the tool, the battery should have no effect. It is good practice to keep the trigger in a locked position when not in use, especially if it is being stored in your work truck/bag and gets bounced around when in transit from site to site.

Is the charger 210-220V?

No, the charger is 120V and is designed for North American outlets (units sold in North America only).

Can I use a 40V, 60V or 80V battery instead of a 24V battery? I would like to avoid purchasing a 24V battery.

No, this drill is only compatible with G24V and 24V Powerall battery models.

[24V Brushless Jig Saw] Can generic blade replacements from the hardware store be used in this tool?

Yes! Our jig saw needs T-shank blades that can be found at your local hardware store. We suggest the following brands: Bosch, Old Milwaukee and Hitachi. DeWalt is also compatible. We currently manufacture our own replacement blades as well, but this could change in the future.

Can drill bits be purchased locally or do they have to be Greenworks?

Yes, they can be purchased locally! Since bits are universal, any drill bits specifically designed for use with a 1/4" hex drive will work.

What blades does the reciprocating saw include?

This kit includes 1 (x) wood blade and 1 (x) Bi-metal blade.

How long will a 24V ~ 2Ah and 4Ah battery last with the Greenworks LED Work Light? Is there a high/low brightness?

If using a 4.0Ah battery, this light will operate for approximately 20hrs at 2000 lumens/high or 40hrs at 1000 lumens/low. If using a 2.0Ah battery, this light will operate for approximately 10hrs at 2000 lumens/high or 20hrs at 1000 lumens/low. It’s worth noting, the run time will increase with a higher ampere-hour (Ah) battery model.

What size chuck?

This cordless drill has a 1/2-inch chuck and a ratcheting chuck.

What is the battery charging time for G24 batteries?

A 2.0Ah battery will be fully charged in 90 minutes and 80% charged in only 50 minutes. These high-performing batteries are fast charging and boast reliable charging without loss of memory or power. The Greenworks 24V lithium-Ion battery also includes an LED indicator which displays the remaining power.

What are the garden shear blades made of and does it include a battery? Is the battery for the Garden Shear replaceable? What is the cutting capacity?

The blade is made of steel while the handles are made of a durable and long-lasting hard plastic. It includes a 7.2V lithium-ion battery and charger. The battery is not replaceable as it is built into the tool. The cutting capacity for the Grass Shear Blade is 1” and the cutting capacity of the Shrub Shear Blade is .3".

Will the batteries from the drill and impact combo work with this circular saw and the jig saw?

Yes! The batteries from the Greenworks drill and impact combo will work with this unit.

Is Greenworks warranty transferable?

No, Greenworks warranties are not transferable and are only available to the original purchaser with the original purchase receipt or proof of purchase. Warranties are only valid for units which have been maintained in accordance with the instructions in the owner's manual supplied with the product from new.