CrossoverT Tractor Lawn Mower

USER GUIDE

How To Assemble

How To Operate

  • The Machine does not move.

    Possible Causes

    1. There is no battery pack in the battery compartment that controls the drive function or the battery packs are not Globe designed.
    2. The battery pack is out of power.
    3. The steer control lever is in the NEUTRAL position.
    4. The steer control levers are not powered on.
    5. There is no person sitting on the seat or the seat switch is not connected.
    6. The PTO switch, or the left and right steer control levers are not in the original position when the machine power is on.
    7. The battery pack that controls the drive function is in a sleep state.

    Solutions

    1. Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function. Make sure the battery pack has power
    2. Make sure at least one green light on the battery pack is on.
    3. Make sure the steer control levers are both in the NEUTRAL position.
    4. Make sure the operator is sitting on the seat, if not, the beeper will alarm.
    5. Make sure the steer control levers work.
    6. Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
    7. Restart the machine.
    Sudden breakdown during driving.

    Possible Causes

    1. The battery pack is out of power.
    2. The seat switch is disconnected on rugged or bumpy roads.
    3. The accelerator fails.
    4. The vehicle controller fails.
    5. There steer control levers are not powered on.
    6. The PTO switch, or the left and right steer control levers are not in the original position when the machine power is on.
    7. The battery pack that controls the drive function is in a sleep state.

    Solutions

    1. Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function. Make sure the battery pack has power
    2. Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
    3. Contact Technical Support
    The blade fails to run when you pull up the PTO switch.

    Possible Causes

    1. There is no battery inserted that controls the left or right blade function.
    2. The battery pack is out of power.
    3. The steer control lever is in the NEUTRAL position.
    4. There is no person sitting on the seat or the seat switch is not connected.
    5. The steer control levers are not powered on.
    6. The PTO switch, or the left and right steer control levers are not in the original position when the machine power is on.
    7. The battery pack that controls the drive function is in a sleep state.

    Solutions

    1. Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function. Make sure the battery pack has power
    2. Make sure at least one green light on the battery pack is on.
    3. Make sure the steer control levers are both in the NEUTRAL position.
    4. Make sure the operator is sitting on the seat, if not, the beeper will alarm.
    5. Make sure the steer control levers work.
    6. Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
    7. Restart the machine.
    The blade stops running during the mowing process.

    Possible Causes

    1. There is no battery pack in the battery compartment that controls the drive function or the battery packs are not Globe designed.
    2. The battery pack is out of power.
    3. The steer control lever is in the NEUTRAL position.
    4. There is no person sitting on the seat or the seat switch is not connected.
    5. The steer control levers are not powered on.
    6. The PTO switch, or the left and right steer control levers are not in the original position when the machine power is on.
    7. The battery pack that controls the drive function is in a sleep state.

    Solutions

    1. Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function. Make sure the battery pack has power
    2. Make sure at least one green light on the battery pack is on.
    3. Make sure the steer control levers are both in the NEUTRAL position.
    4. Make sure the operator is sitting on the seat, if not, the beeper will alarm.
    5. Make sure the steer control levers work.
    6. Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
    7. Restart the machine.
  • Q. How many batteries do I need to start the machine?

    The battery compartment has three columns, Each column controls different functions:, drive function, right blade function and left blade function. You can operate the machine once each column has at least one battery.

    NOTE: If you only insert the battery for the right blade, but no battery is inserted for the left, neither of the blades will work. Make sure you insert at least one battery for both the left and right blades. If you just need to drive the machine, just leave one battery for the drive battery compartment.

    Q. What does the battery capacity shown the display refer to?

    A. The display can only show the battery capacity for the drive function. Check the batteries in the battery compartment for the battery capacity of the right or left blade.

    Q. Can I operate the machine on a slope?

    A. Do not operate on inclines greater than 15 degrees. An operator should not operate on a slope until he is thoroughly familiar with the equipment.

    Q. Why does the blade stop working when I leave the seat.?

    A. It is normal. You must be seated for the blade to work. Go back to the seat and Once seated, push down on the PTO switch and then pull up it to restart the blade system.

    Q. Can I operate the machine on a slope?

    A. Do not operate on inclines greater than 15 degrees. An operator should not operate on a slope until he is thoroughly familiar with the equipment.

    Q. How long will the machine work when the battery capacity is too low.?

    A. The machine can drive about 0.6 mile if the battery that controls the drive function drops below 5%.

    Q. Why is the machine beeping?

    A. If you leave the seat without turning off the machine, the machine will beep to remind you to turn off the machine.

    Q. Can I wash the machine with a pressure washer?

    A. No, you can cannot. Do not wash the machine with a pressure washer. Only clean the machine with dry cloth.

    Q. Do I need to replace the gearbox oil? How often do I need to replace it?

    A. Yes. Replace the gearbox oil after operating the machine for 50 hours.

    Q. Can I use other types of Greenworks batteries for the machine?

    A. Yes. Check if the battery voltage matches the machine. Only when the battery power is above 4Ah can the machine identify the battery.

  • ErrorCode

    When you have an Error or Fault Code on the Digital Display you can search for your specific error here to find the solution.

    Code: ML15, ML17, ML22

    The blade motor does not work

    Description Solution
    The 9pin connector of the left blade motor is loose or the internal pins are loose. Contact the service center for help.
    Code: PMU12, OMU21, PMU22, PMU31, PMU33

    The blade motor does not work

    Description Solution
    The battery management module status is abnormal. Contact the service center for help.
    Code: ML25

    The blade motor does not work

    Description Solution
    The left cutter controller is not receiving the run command. Contact the service center for help.
    Code: PMU22, PMU32

    The battery compartment does not work.

    Description Solution
    The power management module has failed. Contact the service center for help.
    Code: T15, T21

    The blade motor does not work.

    Description Solution
    The 6pin connector between the drive motor and the drive controller is loose. Contact the service center for help.
    Code: V13

    The blade motor does not work.

    Description Solution
    The PCBA controlling the right blade motor has failed. Contact the service center for help.
    The right blade power management module is in sleep mode. Restart the machine.
    Code: V15

    The machine does not work when powered on.

    Description Solution
    The cruise control switch is on. Check whether the cruise control switch is stuck.
    The neutral bypass knob is engaged. Depress the parking pedal to park.
    You pull up on the PTO switch. - Not sure what to suggest here? Press the knife start switch.
    The accelerator pedal is depressed. Put the accelerator pedal in position.
    Code: V22, V23

    The battery compartment does not work.

    Description Solution
    The power management module is in sleep mode. Restart the machine.
    Code: MR25

    The display is black without showing the fault code.

    Description Solution
    The right cutter controller is not receiving the run command. Contact the service center for help.
    CODE: PMU12

    The display is black without showing the fault code.

    Description Solution
    The drive battery management module has failed. Contact the service center for help.
    CODE: PMU13

    The blade motor does not work.

    Description Solution
    The battery pack model in the battery compartment is incorrect. Replace with the specified battery pack.
    CODE: PMU23

    The battery compartment does not work.

    Description Solution
    The battery pack model in the battery compartment is incorrect. Replace with the specified battery pack.
    CODE: V12

    The blade motor does not work.

    Description Solution
    The PCBA controlling the left blade motor has failed. Contact the service center for help.
    The left blade power management module is in sleep mode. Restart the machine.
    CODE: V23

    The blade motor does not work.

    Description Solution
    The right blade power management module is in sleep mode. Restart the machine.
    CODE: V18

    Throttle Failure

    Description Solution
    The connector of the potentiometer is loose. Contact the service center for help.
    Potentiometer Failure Contact the service center for help.
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