Possible Causes

1. There is no battery pack in the battery compartment that controls the drive function or the battery packs are not Globe designed.
2. The battery pack is out of power.
3. The steer control lever is in the NEUTRAL position.
4. The steer control levers are not powered on.
5. There is no person sitting on the seat or the seat switch is not connected.
6. The PTO switch, or the left and right steer control levers are not in the original position when the machine power is on.
7. The battery pack that controls the drive function is in a sleep state.

Solutions

1. Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function. Make sure the battery pack has power
2. Make sure at least one green light on the battery pack is on.
3. Make sure the steer control levers are both in the NEUTRAL position.
4. Make sure the operator is sitting on the seat, if not, the beeper will alarm.
5. Make sure the steer control levers work.
6. Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
7. Restart the machine.

Possible Causes

1. The battery pack is out of power.
2. The seat switch is disconnected on rugged or bumpy roads.
3. The accelerator fails.
4. The vehicle controller fails.
5. The steer control levers are not powered on.
6. The PTO switch, or the left and right steer control levers are not in the original position when the machine power is on.
7. The battery pack that controls the drive function is in a sleep state.

Solutions

1. Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function.
2. Make sure the battery pack has power. Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
3. Contact Technical Support

Possible Causes

1. There is no battery inserted that controls the left or right blade function.
2. The battery pack is out of power.
3. The steer control lever is in the NEUTRAL position.
4. There is no person sitting on the seat or the seat switch is not connected.
5. The steer control levers are not powered on.
6. The PTO switch, or the left and right steer control levers are not in the original position when the machine power is on.
7. The battery pack that controls the drive function is in a sleep state.

Solutions

1. Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function.
2. Make sure the battery pack has powerMake sure at least one green light on the battery pack is on.
3. Make sure the steer control levers are both in the NEUTRAL position.
4. Make sure the operator is sitting on the seat, if not, the beeper will alarm.
5. Make sure the steer control levers work.
6. Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
7. Restart the machine.

Possible Causes

1. There is no battery pack in the battery compartment that controls the drive function, or the battery packs are not Globe designed.
2. The battery pack is out of power.
3. The steer control lever is in the NEUTRAL position.
4. There is no person sitting on the seat or the seat switch is not connected.
5. The steer control levers are not powered on.
6. The PTO switch, or the left and right steer control levers are not in the original position when the machine power is on.
7. The battery pack that controls the drive function is in a sleep state.

Solutions

1. Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function.
2. Make sure the battery pack has power. Make sure at least one green light on the battery pack is on.
3. Make sure the steer control levers are both in the NEUTRAL position.
4. Make sure the operator is sitting on the seat, if not, the beeper will alarm.
5. Make sure the steer control levers work.
6. Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
7. Restart the machine.

A. The battery compartment has three columns, Each column controls different functions:, drive function, right blade function and left blade function. You can operate the machine once each column has at least one battery.

A. The display can only show the battery capacity for the drive function. Check the batteries in the battery compartment for the battery capacity of the right or left blade.

A. Do not operate on inclines greater than 15 degrees. An operator should not operate on a slope until he is thoroughly familiar with the equipment.

A. It is normal. You must be seated for the blade to work. Go back to the seat and Once seated, push down on the PTO switch and then pull up it to restart the blade system.

A. The machine can drive about 0.6 mile if the battery that controls the drive function drops below 5%.

A. If you leave the seat without turning off the machine, the machine will beep to remind you to turn off the machine.

A. No, you cannot. Do not wash the machine with a pressure washer. Only clean the machine with dry cloth.

A. Yes. Replace the gearbox oil after operating the machine for 50 hours.

A. Yes. Check if the battery voltage matches the machine. Only when the battery power is above 4Ah can the machine identify the battery.