Crossover Z Tractor Lawn Mower
USER GUIDE
Troubleshooting
The Machine does not move.
Possible Causes
Solutions
- Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function. Make sure the battery pack has power
- Make sure at least one green light on the battery pack is on.
- Make sure the steer control levers are both in the NEUTRAL position.
- Make sure the operator is sitting on the seat, if not, the beeper will alarm.
- Make sure the steer control levers work.
- Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
- Restart the machine.
Sudden breakdown during driving.
Possible Causes
Solutions
- Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function.
- Make sure the battery pack has powerReturn the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
- Contact Technical Support
The blade fails to run when you pull up the PTO switch.
Possible Causes
Solutions
- Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function.
- Make sure the battery pack has powerMake sure at least one green light on the battery pack is on.
- Make sure the steer control levers are both in the NEUTRAL position.
- Make sure the operator is sitting on the seat, if not, the beeper will alarm.
- Make sure the steer control levers work.
- Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
- Restart the machine.
The blade stops running during the mowing process.
Possible Causes
Solutions
- Make sure at least one Greenworks designed battery pack is inserted in the batter compartment that controls the drive function.
- Make sure the battery pack has powerMake sure at least one green light on the battery pack is on.
- Make sure the steer control levers are both in the NEUTRAL position.
- Make sure the operator is sitting on the seat, if not, the beeper will alarm.
- Make sure the steer control levers work.
- Return the steer control lever and PTO switch to the original position, restart the machine. If the machine still fails to work, contact the service center for help.
- Restart the machine.
Frequently Asked Questions
Q. How many batteries do I need to start the machine?
The battery compartment has three columns, Each column controls different functions:, drive function, right blade function and left blade function. You can operate the machine once each column has at least one battery.
Q. What does the battery capacity shown the display refer to?
A. The display can only show the battery capacity for the drive function. Check the batteries in the battery compartment for the battery capacity of the right or left blade.
Q. Can I operate the machine on a slope?
A. Do not operate on inclines greater than 15 degrees. An operator should not operate on a slope until he is thoroughly familiar with the equipment.
Q. Why does the blade stop working when I leave the seat.?
A. It is normal. You must be seated for the blade to work. Go back to the seat and Once seated, push down on the PTO switch and then pull up it to restart the blade system.
Q. Can I operate the machine on a slope?
A. Do not operate on inclines greater than 15 degrees. An operator should not operate on a slope until he is thoroughly familiar with the equipment.
Q. How long will the machine work when the battery capacity is too low.?
A. The machine can drive about 0.6 mile if the battery that controls the drive function drops below 5%.
Q. Why is the machine beeping?
A. If you leave the seat without turning off the machine, the machine will beep to remind you to turn off the machine.
Q. Can I wash the machine with a pressure washer?
A. No, you can cannot. Do not wash the machine with a pressure washer. Only clean the machine with dry cloth.
Q. Do I need to replace the gearbox oil? How often do I need to replace it?
A. Yes. Replace the gearbox oil after operating the machine for 50 hours.
Q. Can I use other types of Greenworks batteries for the machine?
A. Yes. Check if the battery voltage matches the machine. Only when the battery power is above 4Ah can the machine identify the battery.
Error Codes
CODE: ML15, ML17, ML22
The blade motor does not work
Description
The left cutter motor has failed.
Solution
Contact a service center for assistance.