1700-PSI 13 Amp Electric Pressure Washer, 1.2-GPM

Hello Mom2boys, Please be sure to go through the possible causes below. • That the outlet is supplying proper power to the unit. Be sure to check the electrical requirements of your pressure washer and ensure that the circuit can support it. For some of our more powerful units, they must be the only item on the circuit. • If using an extension cord, remove it and try connecting the unit directly to an appropriate outlet. • The pump has residual air pressure. Purge the unit by turning the machine off and pulling the gun trigger for a few minutes to release pressure then try turning the unit on. • If there is residual friction among components the unit might emit a humming noise but not turn on. To resolve this, disconnect the water supply and tun the unit on for 2-3 seconds. Repeat this a few times or until the motor has successfully powered up. If issues persist, please give us a call at 1-888-909-6757 (1-888-90WORKS).

HelloTerry 55, We are sorry to hear about your experience when using this Pressure Washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.

Hello Juno, Thank you for your inquiry. Using the part numbers listed on the exploded view in the owners manual, you may purchase parts using the following link: https://greenworks.ordertree.com/ Should you require further assistance, please contact us directly at 1-888-909-6757 (1-888-90WORKS). We would be happy to assist.

Hello Steve81, We're sorry to hear about this issue. So that we can appropriately address this concern, please give us a call at 1-888-909-6757 or send us an email at info@greenworkstools.com.

Hello Negrete, It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered. 1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you are still having trouble, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).

Hello Mj21, We do not offer extension wands for our pressure washers. While we do not offer these products, they can be purchased from other brands that may be compatible. The extension wand would have to be connected to our wand using a 1/4" quick connect fitting to the end of the existing wand, however, please know that the pressure may be affected as the units were not technically designed to be used with an extension wand. You could also try 1/4" quick connect second-story nozzles in lieu of an extension wand.

Hello Sbmasters, Yes, this model is compatible with our surface cleaner models!

Hello ttip, Minimal assembly - Connect one end of the hose to the water outlet connector and the other end to the trigger gun. This information can be found in the owner's manual.