24V 12" Cordless String Trimmer & Edger w/ 2.0 Ah USB Battery

Out of stock
Model
2117902AZ
24V CORDLESS 12" STRING TRIMMER/EDGER W/ 2.0 AH USB BATTERY is rated 3.3 out of 5 by 7.
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  • Includes 24V 2.0 Ah battery & charger
  • Up to 30 minutes of runtime
  • Included 24V Battery powers over 100 Greenworks 24V tools
$99.99
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Product intro
The Greenworks 24V POWERALL™ lithium-ion platform powers over 100+ indoor & outdoor products, including lawn mowers, blowers, string trimmers, chainsaws, power tools and more! Our 24V lithium-ion battery provides 20% more power and 35% more run-time, and delivers fade-free power with no memory loss after charging. The Greenworks 24V POWERALL™ platform comes with a 3 Year Limited Tool & Battery Warranty to protect your investment.
Key features
Adjustable cutting width from 10" - 12" for a wider cutting path
0.065" single line auto feed head for fast trimming results
Variable speed trigger delivers on-demand power to cut through tough weeds
Adjustable telescoping aluminum shaft for comfort of use
3-position pivoting head for easy trimming at multiple angles
90 degree rotating head for convenient, easy to use edging mode
USB port in battery charges all portable electronic devices, including phones and tablets. USB Battery Portable Power Station (12000 mAh Power Bank)
Includes 24V 2.0 Ah battery & charger
3 Year Limited Tool & Battery Warranty
Power:
Cordless
Voltage:
24V
Brushless Motor:
No
Cutting Path:
12 Inches
Line Diameter:
.065"
Line Type:
Single
Line Advance System:
Auto
Trigger Speed:
Variable
Attachment Capable:
No
Rotating Head:
90 Degree
Pivoting Head:
3 position
Tool Warranty:
3 Years
Battery Warranty:
3 Years
Battery Capacity:
2.0 Ah
Battery Chemistry:
Li-Ion
  • (1) 24V 12" Cordless String Trimmer & Edger
  • (1) 24V 2.0 Ah Battery
  • (1) Battery Charger
  • (1) 0.065" Spool Assembly
  • (1) Owner's Manual

24V PowerAll | Batteries for Any Job | Greenworks

24V PowerAll Family of Tools 2

String Trimmer FAQS

Why doesn’t my string trimmer turn on?

Battery operated string trimmer: Check that the battery has enough charge. Make sure to use a fully charged battery when starting your chores. Also, ensure the battery pack is installed and secured in the unit. If the battery is loose or can easily be removed it is not fully secured. A fully secured battery should have some resistance when pulled. Corded string trimmers: Use the guide inside the owner’s manual to ensure you have the correct extension cord required for operation. Check that the extension cords are in good working condition and make sure they are fully connected on both ends. If it still won't turn on, follow the start guide instructions that are located inside the owner’s manual.


How do I advance line?

Auto-feed string trimmers: To advance line, simply squeeze and release the trigger and repeat. Each time you start and stop the unit approximately ¼ inch of trimmer line will release. The more often you do this, the more line will advance. Bump and Feed string trimmers: While the unit is spinning, gently tap the bottom of the unit (knob) on the ground and the string trimmer will release approximately ¼ inch of line each time you tap it. The more often you do this, the more line will be released.


How do I clean my string trimmer?

To reduce yard debris build up on your string trimmer, do the following: • Wipe the machine after each use with a damp cloth dipped in water or neutral detergent. • Do not use aggressive detergents or solvents to clean the plastic parts or handles. • Keep the trimmer head free of grass, leaves, or excessive grease. • Keep the air vents clean and free of debris to avoid overheating and damage to the motor or battery. • Do not spray water onto the motor and electrical components.


Why does my unit stop when cutting grass?

Check the following if your unit suddenly stops cutting during use: • The guard is not on the unit. Ensure the guard is attached for each use. • The line is too heavy. Make sure you’re using the correct cutting line for your unit. Refer to the specification for the correct diameter of line that should be used with your string trimmer unit. • The motor is overloaded. Make sure that the cutting path (length of line outside of the trimmer head) is no more than the maximum cutting width of your unit. • The battery may be too warm. Allow it to cool and try again. Remove the battery from the unit and take it indoors to a cool/dry shaded location. Leave for 10 minutes, then try again once the the battery cools. • The battery pack may require charging or may not be properly installed.


Why isn’t my string trimmer cutting well?

Check that the guard is cleared of debris. Built up debris on the underside of the guard may prevent the line from cutting at its full potential. Ensure the cutting blade located on the underside of the guard is exposed, clean, and clear of debris. If the blade is dull, sharpen or replace the cutting blade. This will allow your trimmer line to work more effectively.


Rated 5 out of 5 by from Trimmer Works great, very fast rotation, light and effective. I use a larger battery that came with the chainsaw.
Date published: 2022-09-05
Rated 5 out of 5 by from I love my trimmer/edger combo! Quiet. Lightweight. Easy to maneuver. Easily stored. Takes up little to no space in my garage. Battery is long lasting. Easily changes from trimmer to edger and vice versa. I highly recommend the trimmer/edger combo
Date published: 2022-07-23
Rated 4 out of 5 by from Weedeater I bought this in 2020 and it worked great till this year and the batteries are good as another friend of mine has one and she tried my batteries in hers and worked fine.......Mine will run but it seems like doesnt have any power to cut the weeds and Im not even talking high ones Im talking just trim around things that do every week.......And cant get hold of anyone on phone as waited over two hrs and sitll no response so I sure could use some help with this product as I really like it
Date published: 2022-05-04
Rated 2 out of 5 by from Do not purchase We purchased this at the end of summer 2021. One battery will not charge. The string will not automatically feed. The machine will run for few seconds and then stops then it will come on for a few seconds and then quit. We are tried of trying to get this to work and shopping for a gas one. We have several other green works items and sure hope they will last longer than this item. We really enjoyed using last year for a few weeks. It is lightweight an was easy to crank. We would be happy if it just worked.
Date published: 2022-05-07
Rated 1 out of 5 by from Cannot find a replacement spool anywhere The trimer works fine but finding a replacement spool is a hassle. I spent hours online, Amazon, Greenworks official website, Walmart. Nowhere could I find a replacement.
Date published: 2021-07-20
Rated 1 out of 5 by from 2 4v weedeater very unhappy used once and now will not hold charge
Date published: 2020-05-13
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Rated 5 out of 5 by from Trimmer Works great, very fast rotation, light and effective. I use a larger battery that came with the chainsaw.
Date published: 2022-09-05
Rated 5 out of 5 by from I love my trimmer/edger combo! Quiet. Lightweight. Easy to maneuver. Easily stored. Takes up little to no space in my garage. Battery is long lasting. Easily changes from trimmer to edger and vice versa. I highly recommend the trimmer/edger combo
Date published: 2022-07-23
Rated 4 out of 5 by from Weedeater I bought this in 2020 and it worked great till this year and the batteries are good as another friend of mine has one and she tried my batteries in hers and worked fine.......Mine will run but it seems like doesnt have any power to cut the weeds and Im not even talking high ones Im talking just trim around things that do every week.......And cant get hold of anyone on phone as waited over two hrs and sitll no response so I sure could use some help with this product as I really like it
Date published: 2022-05-04
Rated 2 out of 5 by from Do not purchase We purchased this at the end of summer 2021. One battery will not charge. The string will not automatically feed. The machine will run for few seconds and then stops then it will come on for a few seconds and then quit. We are tried of trying to get this to work and shopping for a gas one. We have several other green works items and sure hope they will last longer than this item. We really enjoyed using last year for a few weeks. It is lightweight an was easy to crank. We would be happy if it just worked.
Date published: 2022-05-07
Rated 1 out of 5 by from Cannot find a replacement spool anywhere The trimer works fine but finding a replacement spool is a hassle. I spent hours online, Amazon, Greenworks official website, Walmart. Nowhere could I find a replacement.
Date published: 2021-07-20
Rated 1 out of 5 by from 2 4v weedeater very unhappy used once and now will not hold charge
Date published: 2020-05-13
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My unit goes on at full power then quickly decreases to 1/4 power with fully charged battery. Even bought a new battery with same results. I have only had for 1 year. Is it covered by your 3 year warranty?

Asked by: John5
Hello John5, We would be happy to do some troubleshooting with you and appropriately address this concern! Please consider giving us a call at 1-888-909-6757 (1-888-90WORKS). Be sure to have the unit accessible upon calling.
Answered by: Greenworks Support
Date published: 2022-06-16

I bought a Greenworks 24V 12” string trimmer last year (2021). After trimming for 5 minutes the battery gives out. I can recharge it, but then it only lasts 5 minutes again. It has a 3 yr warranty. No answer when I call company

Asked by: Jillianna
Hello Jullianna, Our phone lines have been tested and are running! Please note that due to the number of callers in the queue, it may close earlier than our hours of operation listed. We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. For warranty assistance please give us a call at 1-888-909-6757 (1-888-90WORKS).
Answered by: Greenworks Support
Date published: 2022-06-09

How heavy is it?  I am 84 yrs old 

Asked by: Pat84
Hello Pat84, The string trimmer weighs 5.9 lbs (2.675 kg); the battery will add on 1 lb when engaged.
Answered by: Greenworks Support
Date published: 2022-05-04

Picture shows dual line but write up says 1 line.

Asked by: Rawhide
Hello Rawhide, Thank you for bringing this to our attention. To clarify, this is a single line spool.
Answered by: Greenworks Support
Date published: 2021-09-20

I have a 24v cordless string trimmer, 21342. I need a single line spool cover, model number is 3411546A-6, is a replacement cover still available?

Asked by: Birdieman47
Hello Birdieman47, Here is a link to purchase 3411546A-6! https://greenworks.ordertree.com/greenworks-single-line-spool-cover-3411546a-6.html
Answered by: Greenworks Support
Date published: 2021-08-28

I purchased the Greenworks 24V 12-Inch String Trimmer / Edger last month - the line auto-feed it not working properly I have to manually extend the line. I am not sure what to do

Asked by: haroldgrasshog
Hello haroldgrasshog, This unit should automatically feed out 1/4 inch of spool line every time the unit is stopped and then turned back on. Avoid letting the line get too short as this often causes the auto-feed to malfunction, so be sure to stop and start the trimmer often while in use. Here are a few other tips on what to check when the line will not feed properly: ensure there are no tangles in the line - if there are tangles try unwinding and rewinding the spool, ensure that you have enough line on the spool but that there is not too much line preventing the unit from feeding properly and finally ensure that the trimmer line has not become stuck or "welded" together. If you are still experiencing issues, please kindly reach out to us through our contact page or by calling 1-888-909-6757.
Answered by: Greenworks Support
Date published: 2021-08-12

I am 6ft 2in.  Will the handle adjust to comfortable height for me?

Asked by: Bonsai29
Hello Bonsai29, This is one of our shorter units at about 54 inches in length. We would recommend looking at our GreenWorks G-Max 40v selection for longer units that may be better suited for you: https://www.greenworkstools.com/shop-by-voltage/40v/40v-string-trimmers
Answered by: Greenworks Support
Date published: 2021-08-28

How do I get a replament spool form my trimmer, I dont see any listed and I cant firn a parts list for my model 2117902AZ

Asked by: Ken50
Hello Ken50, Please see the link below for the spools: https://www.greenworkstools.com/0-065inch-string-trimmer-replacement-spools-3-pack-1
Answered by: Greenworks Support
Date published: 2021-08-27
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24V 12" Cordless String Trimmer & Edger w/ 2.0 Ah USB Battery
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